Thanks for your review. On each product page we have the option to select 'no label - save the trees' or 'paper label - best for gifts'. Your order was placed with the 'no label' option. The area to select you preferred packaging is listed on each product page immediately under the quantity selector, and above the add to cart button, specifically so it will be seen clearly by customers. Waste reduction is a core focus for us, hence ‘no label’ being our default option, and more than 90% of our customers do choose this option. For those who are giving gifts, first time users or our retailers we have tried to make it as simple as possible for them to choose their preferred packaging. If you can suggest a more efficient way of doing this while keeping waste to a minimum, we’d be happy to hear your constructive suggestions.